Kroner Dry Cleaners Inc. is recognized for 25 years of BBB® Accreditation

By Bethany Atchison, Cincinnati Better Business Bureau, November 24, 2015


Jocile Ehrlich and Ray Kroner

Jocile Ehrlich, President and CEO of Cincinnati BBB, Ray Kroner, President of Kroner Dry Cleaners

Kroner Dry Cleaners Inc. is recognized for 25 years of BBB® Accreditation. Ray Kroner, President, accepted an award from BBB for his company’s longstanding commitment to the standards of Better Business Bureau Accreditation.

“It’s a delight to shake hands with the man behind the Westside’s famous dry cleaning business,” said Jocile Ehrlich, President and CEO of Cincinnati BBB. “BBB is honored to have had 25 years of support from a business that has been supporting its community for over 75 years.”

Kroner Dry Cleaners first opened its doors in 1939. Lou Kroner Sr. quickly earned a reputation for his meticulous service and thorough care. When Lou Jr. took over, he labored to maintain that reputation; when grandson Ray took charge, he did one better: “the combination of old world, hands-on care and state-of-the-art technology,” Ray says, “provides the perfect results.” Kroner Dry Cleaners’ current business model continues the classic service standards many other industries have left in the past by offering free pickup and delivery to most of the Westside and concierge services to downtown Cincinnati’s business district, while simultaneously pushing towards innovation with its various green initiatives.

A walk through Cincinnati’s oldest single-family-owned dry cleaning company offers a glimpse into the busy world of its staff – a team of professionals that Ray says are “trained to look for missing buttons.” Carefully bagged wedding gowns are lined up, adorning aisle after aisle with white clouds of tulle and memories. “Brides come from all over because they were told by their friends there was only one place to take their wedding dresses – to us,” Ray says with a humble nod. According to Kroner Dry Cleaners, it’s just another way to accomplish its mission: “to keep you looking your best.”

Congratulations to Kroner Dry Cleaners Inc.! Learn more about this company by visiting