2001 The Year in Enterprise: Snapshots of Small Business (exerpt)

By Jenny Callison, The Cincinnati Equirer

CHEVIOT − Kroner Dry Cleaners

“Our sales are up,” said Ray Kroner of Kroner Dry Cleaners in Cheviot. “Traditionally, our industry is recession proof When people aren’t buying new, they take better care of their old clothing. But we like to think that we put out a quality piece of work, and that if people are going to spend money, they will spend it with us.”

The family−run dry cleaner hasn’t expanded its delivery area, which includes the west side and downtown Cincinnati. But the company is doing more business within that area, Mr. Kroner said. He thinks that his consistent sales growth is due to the attention he and other family members give.